Facilitator plan
Our 9-week study plan
One two-hour study session each week. Weeks 1–7 cover the syllabus; Weeks 8–9 are dedicated to past questions, review and exam practice.
9 sessions · 18 hours
Week 1 · Computer foundations
LearnStudy pack: Chapter 1 — Introduction to computers, Microsoft Office, document processing, spreadsheets, databases and information retrieval.
In-session focus: Core computer concepts and how office applications support information work.
Practice: Short knowledge check and examples of choosing the right Office tool for a task.
Week 2 · Systems and decisions
LearnStudy pack: Chapter 2 — Components of computer systems; Chapter 3 — Computers in data analysis and decision-making.
In-session focus: How hardware, software, data and users work together; how data informs decisions.
Practice: Identify system components and interpret a simple decision-making scenario.
Week 3 · Cloud computing
LearnStudy pack: Chapter 4 — Cloud computing.
In-session focus: Cloud concepts, service and deployment models, benefits, risks and organisational use.
Practice: Compare a cloud-based workflow with a locally hosted alternative.
Week 4 · Networks and maintenance
LearnStudy pack: Chapter 5 — Telecommunications; Chapter 6 — Computer maintenance.
In-session focus: Communication technologies, connectivity and practical maintenance practices.
Practice: Troubleshooting scenarios and a short topic quiz.
Week 5 · Technology in HR
LearnStudy pack: Chapter 7 — Technology trends in accelerating HR.
In-session focus: How digital tools and emerging technologies influence HR work and service delivery.
Practice: Discuss an HR use case and identify benefits, limitations and risks.
Week 6 · Interaction and encryption
LearnStudy pack: Chapter 8 — Digital human interplay / human-computer interaction; Chapter 9 — Data encryption.
In-session focus: Usability and user interaction, plus the purpose of encryption in protecting information.
Practice: Apply concepts to a user-experience example and a data-protection scenario.
Week 7 · Privacy and ethics
LearnStudy pack: Chapter 10 — Digital privacy and ethics, followed by a whole-syllabus recap.
In-session focus: Privacy, ethical digital conduct and responsible information use; connect themes across all ten chapters.
Practice: Mixed-topic quiz and a list of each learner's weakest topics.
Week 8 · Past questions and review
PracticeFocus: Work through available past questions and review the syllabus topic by topic.
In-session focus: Explain why answers are correct or incorrect, revisit difficult concepts and note recurring question patterns.
Output: Each learner leaves with a short, prioritised list of topics to revise.
Week 9 · Mock exam and final revision
PracticeFocus: A timed mock exam followed by answer review and final revision.
In-session focus: Exam timing, question interpretation, correcting mistakes and reinforcing high-priority concepts.
Output: Final revision checklist and individual action points.
Suggested two-hour session format
120 min15
Recap and retrieval practiceReview the previous session or assigned reading.
min55
Core learning and discussionWork through the week's concepts and examples.
min30
Questions and practical applicationUse scenarios, explanations or practice questions.
min20
Knowledge check and next stepsQuiz, clarify misconceptions and set reading or assignments.
min